Fueldesign Client Portal
We're here to help.
Fuel Support Packages
Our dedicated 10 hour support packages are designed to provide you with reliable and timely assistance for all your support needs, and to help you with monthly budgeting.
Lodge a support ticket
Do you need to request a new feature, report a system bug, or just have a general website question? Our support ticketing system ensures we respond to your enquiry in a timely manner.
Oncord Support Videos
Explainer videos to help you master your Oncord website, including; Website Management, Contacts Management, Marketing Management, and eCommerce Management.
Please Note: For support issues you can also send an email directly to support@fueldesign.co.nz to create a Support Ticket.
For our Oncord clients, we now have an awesome time saving integration within Oncord for GoSweetSpot - one of NZ's top shipping aggregators
Reduce the time and administration between syncing data from your Oncord eCommerce website with GoSweetSpot - now even more effortless Shipping for everybody
Stay up to date with our latest news
Why Isn't My Website Working? Honest Reasons It Is Not Generating Leads
If your website looks fine but is not producing enquiries, the problem is usually clarity, trust, speed, proof or the customer journey. Here are some honest reasons a website stops working, and when it is time to bring in professionals to diagnose and fix it.
Your Next Employee Might Not Be Human
AI is moving beyond prompts and chatbots. For NZ & Australian businesses, the real opportunity is an AI employee: a managed digital assistant that understands your business, connects to your systems, handles useful work and reports back when the job is done.
eCommerce Website Design in New Zealand: What It Costs & What to Expect
More NZ businesses than ever are selling online. But getting a straight answer on what an eCommerce website actually costs, and whether you'll end up with something that works, is harder than it should be. This guide covers what to expect from eCommerce website design in New Zealand in 2026: real pricing, what's included at each level, the hidden costs most agencies don't mention upfront, and how to choose the right partner. We've been building eCommerce websites for NZ businesses since 2002. The numbers here reflect what our clients actually pay, not theoretical ranges pulled from overseas guides.
